We’ve Been Doing Things a Certain Way Ever Since Day One. And We’re Not About to Change Now.
When something works, it just works.
You know, simple things like saying what you mean, and always doing what you say. Showing up on time. Treating people with respect. And being a really good listener.
At GBT, our goal is to be your HVAC provider for life. To earn that privilege, we work hard every day to treat you so well and so respectfully that most of our customers wouldn’t even think of hiring anyone else.
Here are a few specific examples of what we’re talking about:
- We understand that you’d do anything to protect your home and family. We’re here to make that job a little easier by taking the best possible care of your home comfort systems.
- A GBT team member answers our phones, not a machine.
- We hire and train top level technicians and installers.
- Whenever appropriate, we present you with repair or new system options. We want you to be as comfortable with your decisions as you are with your heating and AC systems.
- As HVAC service providers, we speak a language all our own, and one we don’t always expect you to understand. So we make a point to talk to you in plain English and to answer all your questions to your complete satisfaction.
- The work we do inside your home can be messy at times. That’s why we protect the work area and thoroughly clean up after ourselves.
To learn more about what sets GBT apart from the pack, click here to check out our several Guarantees and Assurances.